Privacy Policy

Last updated: January 2026

1. Introduction

CleanDay CRM ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our customer relationship management platform.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Use the Service
  • Contact us for support
  • Subscribe to our newsletter

This information may include:

  • Name and contact information (email, phone number, address)
  • Company name and business information
  • Payment information (processed securely through Stripe)
  • Customer data (names, addresses, service history)
  • Team member information

Automatically Collected Information

When you use our Service, we may automatically collect certain information, including:

  • Log data (IP address, browser type, pages visited)
  • Device information
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Service
  • Process your transactions and manage your account
  • Send you updates, notifications, and administrative messages
  • Respond to your comments, questions, and customer service requests
  • Improve and personalize your experience
  • Analyze usage patterns and optimize our Service
  • Detect, prevent, and address technical issues or fraud
  • Comply with legal obligations

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf (e.g., Stripe for payment processing, Twilio for SMS, Resend for email)
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal requests
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • With Your Consent: We may share information for any other purpose with your consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit (SSL/TLS)
  • Encryption of sensitive data at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Daily backups stored in secure, redundant data centers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide you with our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you cancel your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal, tax, or regulatory purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Data Portability: Request a copy of your data in a machine-readable format
  • Opt-Out: Opt-out of marketing communications at any time
  • Restriction: Request restriction of processing your personal information

To exercise these rights, please contact us at privacy@cleandaycrm.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Third-Party Services

Our Service may integrate with third-party services:

  • Stripe: Payment processing (subject to Stripe's Privacy Policy)
  • Twilio: SMS messaging (subject to Twilio's Privacy Policy)
  • Resend: Email delivery (subject to Resend's Privacy Policy)

These third-party services have their own privacy policies. We recommend reviewing their policies before using our Service.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

By using our Service, you consent to the transfer of your information to the United States and other countries where we operate.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: